You can configure mVoice to store recordings in uncompressed raw PCM WAV format or in compressed IMA ADPCM WAV file format.

These formats are compatible with many operating systems and platforms.

If you connect Treo with your desktop with USB cable and select "Sync with desktop" option from mVoice main menu, without starting any additional application on the desktop, mVoice will behave like SD card reader.

After few seconds, you should see a new drive letter on your desktop. It will be E:, F: or something else. That drive is actually SD card on your device. You can easily transfer recordings from your device to desktop and vice versa.

Also, there are several other ways to achieve this:
1) Send an e-mail to yourself from mVoice with the sound file attached
2) Send the recording from mVoice to desktop via Bluetooth
3) Using the SD card reader attached to your PC, copy the files from the "/mVoice" folder to your local hard disk.

mVoice v5.x requires SD card as recordings storage.

This issue occurs if you have too many recordings in the currently selected category.

You can resolve this by moving some of the recordings into other categories by selecting "move" option in mVoice or by selecting "Connect to Desktop" option (if using desktop PC/Mac).

Please note that this option is influenced with the hardware characteristics and we cannot guarantee that mVoice will work with over 2GB SD cards.

However, we always highly recommend taking advantage of the free trial period and trying out the application. You can simply download it to your device, and once the trial period is over you can purchase a registration code to unlock the application if you are satisfied with its performance.

Due to some hardware limitations on the Treo, we cannot guarantee that this feature will work with Bluetooth headsets. However, we haven't received any reports regarding regular wired (stereo) headsets not functioning with mVoice.

Please note that in order to record and playback both sides of the conversation you will need to have wired stereo headsets.

We recommend taking advantage of the fully functional trial period in order to find out whether the application meets your particular needs and expectations.

The mVoice v4.x recordings stored in the main memory must be transferred to the SD card or to the PC before upgrading to mVoice v5.

On each startup mVoice will automatically detect recordings from versions 4.x stored on the expansion card and ask the user to import them to the "Unfiled" category.

Depending on the number and size of these recordings, and also the speed of the expansion card, the conversion process may take quite some time, so you can perform conversion when you don't need to use the phone.

On each startup mVoice will automatically detect recordings from versions 4.x stored on the expansion card and ask the user to import them to the "Unfiled" category.

Depending on the number and size of these recordings, and also the speed of the expansion card, the conversion process may take quite some time, so you can perform conversion when you don't need to use the phone.

When a phone call is active, mVoice will always record both sides of the conversation.

In order to increase volume of the both sides you can enable the "audio filter" option from the "Recording Quality" menu. Also, mVoice will remove any background noise. You can also adjust recording volume using side keys.

The mVoice v3.x recordings stored in the main memory must be transferred to the SD card or to the PC before upgrading to mVoice v5.

On each startup mVoice will automatically detect recordings from versions 3.x stored on the expansion card and ask the user to import them to the "Unfiled" category.

Depending on the number and size of these recordings, and also the speed of the expansion card, the conversion process may take quite some time, so you can perform conversion when you don't need to use the phone.

This issue occurs when you are trying to activate a new version of the application with the activation code for earlier versions you purchased and vice versa.

You will need to install the appropriate application version and the "Continue with trial" screen will disappear.

Activation code is actually a registration code you received after purchasing the application, and consists of five letters.

You can use it in order to register/activate the application and remove trial period limitations.

Yes, with mVoice you can record directly to SD card.

Please note that one button feature (by using side key or any other key) will not work if you are in the mVoice application (open on the screen).

To completely remove mVoice from your device you simply go to the main menu of your Treo and select "Delete". You will then be able to select which application/file you wish to remove. This should take care of all files on the device itself.

As for the mVoice Conduit (if any installed; e.g. v4.x) it should be enough to go to "Add or Remove Programs" in the Control Panel, but you may want to search for the file "mvoiceconduit.dll" and make sure it has been removed. Delete any instances of this file that you find and your PC should be clean for the conduit.

Yes, you can record phone calls with mVoice on Treo Palm OS devices.

Due to some hardware limitations on the Treo, we cannot guarantee that this feature will work with Bluetooth headsets.

Therefore, we recommend taking advantage of the fully functional trial period in order to find out whether the application meets your particular needs and expectations.

Some SD cards are known to be very slow with read/write operations which causes the audio recording directly to such cards to be of a very low quality.

mVoice cannot bypass this, as it is a speed limitation of the SD card. However, you can experiment with various sample rates - open mVoice settings dialog and lower the sample rate used for recording.

Error code #10A can occur when your device does not have internet connection available, when internet connection is malfunctioning for some reason or if you tried to activate while we were running maintenance of our web site. In all three cases, please try to activate again later.

Also, in order to activate you can use the internet connection on your desktop computer. Please note that you will need to have ActiveSync installed on your desktop computer. Connect your device to the desktop computer by USB sync cable, run the application and choose the "Activate" option from the menu and an activation form will appear. Enter your activation code into the appropriate input field and follow the on-screen instructions.

Direct phone call recording is available on Palm OS devices ONLY.

On Treo Windows Mobile OS devices it is possible to record phone calls with mVoice, having this in mind:

mVoice is a sound recorder and player for BlackBerry devices.

In order to move recording from your device to the PC, you will need to have BlackBerry Desktop Manager installed. Simply connect your device with your PC using USB cable.

On the main BlackBerry Desktop Manager screen select Media Manager. You will find mVoice folder within the folders on your device as well as on your external card (if available). The recordings can be transferred to the desktop by a drag and drop.

Yes you can. Simply select Internal from drop down menu next to Storage option. You will find it in mVoice Menu>Settings>Storage.

No, mVoice is not able to record phone calls on BlackBerry devices.

Yes you can. However, please note that you can do so exclusively with Apple QuickTime player if your files are transferred in .amr format. If your Desktop Manager converts the files into .mp3 format, you will be able to play the recordings with any .mp3 player.